Help
Bassario is a platform for posting listings and communicating between buyers and sellers. Bassario does not handle payments and is not a party to the deal: the item itself and its documents are verified by the users. Below is how to use the platform and what to pay attention to.
How to search
- Type a query in the search bar or pick a category on the home page (real estate, auto, services, goods).
- Refine the results with filters. Real estate has a map and filters: price, area, number of rooms and property type (including land plots).
- Save listings you like to Favorites to come back to them later.
What to look at in a listing
- Verified phone. If the seller has verified their number, the contact shows a verification mark — an extra trust signal, but not a guarantee of the deal.
- Characteristics. A card only shows the fields that were filled in. If a parameter is missing, it either doesn't apply to the item or the author didn't enter it — ask about it in the chat.
- Communication. Message the seller in the built-in Bassario chat — the conversation is saved on the platform and you don't have to reveal your phone number right away.
How to post a listing
- Sign in and tap “Post a listing”.
- Choose a category (real estate, auto, services, goods, etc.) and the type of item.
- Fill in the characteristics of what you are selling: for an apartment — area, floor, rooms; for a land plot — area and land parameters; for a car — make, year, mileage. Empty fields are not shown in the card, so enter as much as you can.
- Add real photos of the item itself that match the category — no stock images from the internet and no watermarks.
- Set a correct price, description and contact details.
- Submit the listing for moderation. Once approved it becomes active — track its status in “My listings”.
What moderation checks
Moderation checks formal things: that the photos and content match the selected category and that the listing does not break the platform rules (no spam or prohibited items). We do not visit objects and do not compare photos with the real object — the authenticity of the item, its condition and documents are checked by the buyer in person. The listing status (“In moderation”, “Active”, “Rejected”) is shown in “My listings”.
Frequently asked questions
How do I contact support?
Support and messaging with sellers happen in the built-in Bassario chat. To write in the chat you need to register and sign in; browsing and searching listings work without an account.
What does the verified-phone mark mean?
The seller confirmed their number with an SMS code. It lowers the risk but does not guarantee the deal — still check the item and documents yourself.
Why is a listing missing some characteristics?
A card only shows the fields that were filled in. A missing parameter either doesn't apply to the item or the author didn't enter it — ask the seller in the chat.
What does moderation check?
That the photos and content match the selected category and the platform rules. Moderation does not visit objects and does not compare photos with the real object.
Whose documents should a buyer check?
The seller's and the item's documents: proof of real-estate ownership, car documents, receipts or a warranty for goods. Make sure the seller is entitled to sell the item.
Why isn't my listing visible right away, or why was it rejected?
New and edited listings go through moderation. Common rejection reasons are photos that don't match the category, other people's or low-quality photos, or a wrong category. Fix them and resubmit; the status is shown in “My listings”.
Does Bassario charge for the deal?
No. Bassario is a listings platform. Payment and handover happen directly between the buyer and the seller.
How do I stay safe in a deal?
Never share SMS codes, don't follow suspicious links, check the item and documents in person and don't send a prepayment until you are sure about the deal. Use the built-in Bassario chat for initial communication.